AI Receptionist & Missed-Call Text-Back for Local Businesses
ELSA answers your calls, texts back every missed caller within seconds, and chats with website, Facebook and Instagram visitors around the clock — then books them straight onto your calendar.
Your front desk that never sleeps
Answers phone calls
ELSA picks up, answers common questions about your services and service area, and books the appointment — or passes the call to you.
Missed-call text-back
If you can’t pick up, the caller gets a text from your business within seconds, before they dial a competitor.
Website & social chat
Visitors on your website, Facebook and Instagram get instant answers and a link to book — 24/7.
Qualifies every lead
ELSA asks the questions you care about — service needed, location, timing — so you only get leads that fit.
Books to your calendar
Appointments land on the calendar you already use, with confirmation and reminder texts sent automatically.
Hands off to a human
Anything unusual or urgent gets flagged to you or your team right away, with the full conversation.
Every missed call is a job someone else gets
When a customer calls a plumber, a med spa or a dentist and gets voicemail, most don’t leave a message — they call the next business on the list. The same thing happens with web forms that sit unanswered until the next morning.
ELSA closes that gap. Whether it’s 2 PM on a busy job site or 10 PM on a Sunday, every caller and every message gets a fast, friendly response and a clear way to book.
You keep your existing phone number and calendar. ELSA just makes sure nothing falls through the cracks.
- Responds in about 60 seconds, day or night
- Calls, texts and chats — whatever the customer prefers
- Trained on your business: services, area, hours and FAQs
- Texts from a local number
- Every conversation logged so you can review it anytime
AI receptionist FAQs
Will customers know they’re talking to AI?
ELSA is designed to sound like a friendly front-desk person and stays focused on helping the customer book. If a customer asks for a person, or the request is outside what ELSA should handle, it hands off to your team.
Do I need a new phone number?
No. You keep your current business number. ELSA works alongside it for missed-call text-back and can answer calls you route to it.
What if a customer has a question ELSA can’t answer?
ELSA lets the customer know someone will follow up and immediately notifies you with the full conversation, so you can step in.
Can it book into my existing calendar?
Yes. ELSA books into the calendar you already use and sends confirmation and reminder texts automatically.
How long does setup take?
About 5–7 business days. We learn your services, pricing questions, service area and booking rules, then test everything before it goes live.
See how many calls and leads you’re missing
Take the free 60-second Missed-Lead Audit and we’ll show you what an AI receptionist could recover for your business.