Terms of Service

_{Effective Date: September 2, 2026}

_{Welcome to E.L.S.A. Marketing.}

_{These Terms of Service (“Terms”) govern your use of elsamarketing.com, your interactions with E.L.S.A. Marketing, and any services, consultations, forms, appointments, communications, or other features made available through our website.}

_{By accessing our website, submitting information, scheduling an appointment, purchasing services, or otherwise interacting with E.L.S.A. Marketing, you agree to these Terms.}

_{If you do not agree with these Terms, please do not use our website or services.}

_{1. About E.L.S.A. Marketing}

_{E.L.S.A. Marketing provides marketing, lead-generation, advertising, automation, AI-assisted communication, lead follow-up, appointment-setting, CRM, consulting, and related business-growth services.}

_{Our services may include:}

_{Meta and Facebook advertising}

_{Google advertising}

_{Lead-generation campaigns}

_{Funnels and landing pages}

_{CRM setup}

_{AI-powered lead follow-up}

_{SMS and email automation}

_{Appointment scheduling}

_{Lead qualification}

_{Marketing strategy}

_{Website and funnel development}

_{Customer acquisition systems}

_{Business consulting}

_{Specific services provided to a client may be governed by a separate proposal, service agreement, order form, invoice, or contract.}

_{If there is a conflict between these website Terms and a signed client agreement, the signed client agreement will control with respect to the services covered by that agreement.}

_{2. Eligibility}

_{You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.}

_{If you are using our website or services on behalf of a company or other organization, you represent that you have authority to act on behalf of that organization.}

_{3. Website Use}

_{You may use our website only for lawful purposes.}

_{You agree not to:}

_{Attempt to gain unauthorized access to our systems}

_{Interfere with website functionality}

_{Introduce viruses, malicious code, or harmful software}

_{Scrape or copy website content without authorization}

_{Misrepresent your identity}

_{Submit false or misleading information}

_{Use our website for fraudulent or unlawful activities}

_{Attempt to reverse-engineer our technology or systems}

_{We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.}

_{4. Consultations and Appointments}

_{Appointments scheduled through our website are intended to help us understand your business and determine whether our services may be appropriate.}

_{Scheduling a consultation does not create a client relationship or guarantee that E.L.S.A. Marketing will accept you as a client.}

_{We may decline to provide services at our discretion.}

_{If you schedule a meeting, please provide accurate contact information and make reasonable efforts to attend at the scheduled time.}

_{5. No Guarantee of Business Results}

_{Marketing and advertising involve variables outside our control.}

_{Unless specifically stated in a written agreement signed by E.L.S.A. Marketing, we do not guarantee:}

_{A specific number of leads}

_{A specific number of appointments}

_{A specific conversion rate}

_{A specific amount of revenue}

_{A specific return on advertising spend}

_{Specific Google rankings}

_{Specific advertising performance}

_{Specific sales results}

_{Results may vary based on factors including:}

_{Market conditions}

_Competition

_{Advertising budget}

_Pricing

_{Sales ability}

_{Offer quality}

_Reputation

_Industry

_Geography

_{Customer demand}

_{Lead response}

_{Business operations}

_Availability

_{Client participation}

_{Any examples, projections, estimates, case studies, or past performance shown on our website are for informational purposes and do not guarantee future results.}

_{6. AI and Automated Systems}

_{E.L.S.A. Marketing may use artificial intelligence, automation, CRM software, messaging systems, chatbots, and automated appointment-setting technology.}

_{These systems may:}

_{Respond to inquiries}

_{Send follow-up messages}

_{Answer common questions}

_{Qualify prospects}

_{Schedule appointments}

_{Send reminders}

_{Route conversations}

_{Assist with customer service}

_{Artificial intelligence and automated systems may occasionally generate inaccurate or incomplete information.}

_{Users should independently verify material information before making important business, financial, legal, or purchasing decisions.}

_{7. Lead Follow-Up and Appointment Setting}

_{Our systems are designed to improve lead-response speed, follow-up consistency, and appointment-booking opportunities.}

_{However, no technology can guarantee that every lead will respond, qualify, schedule, attend an appointment, or become a customer.}

_{Prospects retain complete control over whether they respond, book, attend, purchase, or continue communicating.}

_{Any specific guarantee offered by E.L.S.A. Marketing will be governed by the written terms of that particular offer.}

_{8. Advertising Platforms}

_{Our services may involve third-party advertising platforms including:}

_Meta

_Facebook

_Instagram

_Google

_YouTube

_Microsoft

_{Other digital advertising platforms}

_{E.L.S.A. Marketing does not control these companies.}

_{Advertising platforms may:}

_{Reject advertisements}

_{Suspend accounts}

_{Change policies}

_{Increase advertising costs}

_{Restrict targeting}

_{Disable advertising accounts}

_{Change algorithms or technology}

_{We are not responsible for losses caused by actions taken by third-party platforms outside our reasonable control.}

_{9. Advertising Spend}

_{Unless otherwise stated in writing, advertising budgets are separate from E.L.S.A. Marketing's service fees.}

_{Clients are responsible for advertising spend paid to advertising platforms.}

_{E.L.S.A. Marketing does not guarantee that advertising platforms will approve campaigns or maintain the same advertising costs over time.}

_{10. Third-Party Software and Services}

_{Our services may integrate with third-party software, including CRM systems, calendar tools, SMS providers, email systems, advertising platforms, analytics tools, AI services, payment processors, and other technology.}

_{We are not responsible for:}

_{Third-party outages}

_{Service interruptions}

_{Platform policy changes}

_{Third-party security incidents}

_{Third-party account suspensions}

_{Features removed by third-party providers}

_{Your use of third-party services may also be governed by their own terms and privacy policies.}

_{11. SMS and Telephone Communications}

_{By providing your telephone number and providing applicable consent, you agree that E.L.S.A. Marketing may communicate with you by telephone or text message regarding your inquiry, appointments, services, account, or marketing communications where permitted by law.}

_{Messages may be sent using automated technology.}

_{Message frequency varies. Message and data rates may apply.}

_Reply:

_STOP

_{to opt out of SMS communications.}

_Reply:

_HELP

_{for assistance.}

_{Consent to receive marketing text messages is not a condition of purchasing services.}

_{12. Email Communications}

_{By providing your email address, you may receive communications relating to:}

_Inquiries

_Appointments

_{Requested information}

_Services

_{Account activity}

_{Business updates}

_{Marketing communications}

_{You may unsubscribe from promotional emails using the unsubscribe option provided in the message.}

_{Transactional communications may continue when necessary.}

_{13. Client Responsibilities}

_{Clients using E.L.S.A. Marketing services are responsible for providing accurate and timely information.}

_{Clients may be responsible for:}

_{Providing access to necessary accounts}

_{Responding to approval requests}

_{Maintaining accurate business information}

_{Maintaining required professional licenses}

_{Complying with applicable industry regulations}

_{Providing accurate pricing and offer information}

_{Properly handling customer information}

_{Following applicable advertising laws}

_{Honoring offers made to customers}

_{Providing appropriate customer service}

_{Following up with appointments generated through the system}

_{E.L.S.A. Marketing is not responsible for lost opportunities resulting from a client's failure to respond to prospects or properly operate their business.}

_{14. Fees and Payments}

_{Fees for E.L.S.A. Marketing services will be described in the applicable agreement, proposal, invoice, checkout page, or order form.}

_{Unless otherwise agreed in writing, clients are responsible for paying fees when due.}

_{Failure to make payment may result in:}

_{Suspension of services}

_{Termination of services}

_{Suspension of automation systems}

_{Removal of account access}

_{Additional payment terms may be stated in individual service agreements.}

_{15. Refunds and Cancellations}

_{Refund and cancellation terms will depend on the specific service purchased.}

_{Unless a separate agreement or offer specifically provides otherwise, payments for services already performed are generally non-refundable.}

_{Advertising spend paid to third-party platforms is generally non-refundable through E.L.S.A. Marketing.}

_{Any guarantee or refund offer must be interpreted according to the written terms of that particular promotion or service agreement.}

_{16. Intellectual Property}

_{The E.L.S.A. Marketing website and its original content, including:}

_Branding

_Logos

_Designs

_Copy

_Graphics

_Videos

_{Marketing systems}

_Processes

_{Training materials}

_{Software configurations}

_{Automation strategies}

_{may be protected by intellectual-property laws.}

_{You may not copy, reproduce, distribute, sell, modify, or commercially exploit our proprietary content without written authorization.}

_{17. Client Materials}

_{Clients retain ownership of content, trademarks, logos, photographs, business information, and other materials they provide to us unless otherwise agreed.}

_{By providing materials to E.L.S.A. Marketing, you represent that you have the legal right to use and authorize us to use those materials for providing the requested services.}

_{18. Testimonials and Case Studies}

_{We may publish client testimonials, reviews, results, or case studies when we have appropriate authorization.}

_{Results described in testimonials or case studies represent individual experiences and are not guarantees of future performance.}

_{19. Privacy}

_{Your use of our website and services is also subject to our Privacy Policy.}

_{Please review:}

_{elsamarketing.com/privacy-policy}

_{20. Disclaimer of Warranties}

_{Our website and services are provided on an “as available” and “as is” basis to the fullest extent permitted by law.}

_{We do not warrant that:}

_{The website will always be available}

_{Services will always be error-free}

_{Third-party platforms will remain available}

_{Advertising campaigns will produce specific outcomes}

_{Automated systems will always produce accurate responses}

_{Nothing on our website constitutes legal, tax, accounting, financial, or investment advice.}

_{21. Limitation of Liability}

_{To the maximum extent permitted by applicable law, E.L.S.A. Marketing and its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services.}

_{This may include losses relating to:}

_{Lost profits}

_{Lost leads}

_{Lost sales}

_{Advertising spend}

_{Data loss}

_{Business interruption}

_{Third-party platform suspensions}

_{Missed appointments}

_{Software outages}

_{Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.}

_{22. Indemnification}

_{You agree to indemnify and hold harmless E.L.S.A. Marketing and its owners, employees, contractors, affiliates, and representatives from claims, damages, liabilities, costs, or expenses resulting from:}

_{Your violation of these Terms}

_{Your misuse of our website or services}

_{Your violation of applicable law}

_{Content or materials you provide}

_{Claims arising from your business operations}

_{23. Termination}

_{We may suspend or terminate access to our website or services where reasonably necessary, including for:}

_Nonpayment

_Fraud

_Abuse

_{Illegal activity}

_{Violation of these Terms}

_{Misuse of our systems}

_{Conduct that may harm E.L.S.A. Marketing or others}

_{Client service termination may also be governed by a separate written agreement.}

_{24. Governing Law}

_{These Terms will be governed by the laws of the State of Georgia, without regard to conflict-of-law principles.}

_{To the extent legally permitted, disputes relating to these Terms or the website will be handled in an appropriate court located in Georgia.}

_{25. Changes to These Terms}

_{We may modify these Terms periodically.}

_{Changes will be posted on this page with an updated Effective Date.}

_{Continued use of the website after changes become effective constitutes acceptance of the updated Terms.}

_{26. Severability}

_{If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.}

_{27. Entire Agreement}

_{These Terms, together with our Privacy Policy and any applicable written service agreements, constitute the applicable agreement concerning use of this website.}

_{28. Contact Information}

_{For questions regarding these Terms, contact:}

_{E.L.S.A. Marketing
126 N Main St, Ste B200
Alpharetta, GA 30009
United States}

_{Email: [email protected]
Website: elsamarketing.com}