PRIVACY POLICY

Effective Date: September 2, 2026

E.L.S.A. Marketing (“E.L.S.A. Marketing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit elsamarketing.com, submit a form, schedule an appointment, communicate with us, become a client, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information you voluntarily provide to us, including:

First and last name

Business name

Email address

Phone number

Business address

Website URL

Industry or type of business

Marketing goals

Advertising information

Lead volume

Appointment information

Business revenue or sales-related information you choose to provide

Information submitted through applications, surveys, questionnaires, or contact forms

Communications you send to us by email, SMS, phone, social media, website chat, or other channels

When you schedule an appointment, we may also collect information such as your selected date and time, calendar details, and information necessary to manage the appointment.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Pages visited

Referring website

Approximate location

Time and date of visits

Website interactions

Advertising and analytics identifiers

We may collect this information through cookies, pixels, tracking technologies, analytics platforms, and advertising platforms.

3. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Respond to inquiries

Schedule appointments

Provide marketing consultations

Determine whether our services are a good fit for your business

Provide requested services

Create and manage customer accounts

Communicate with prospects and clients

Send appointment confirmations and reminders

Follow up regarding inquiries

Provide customer support

Operate AI-powered communication and appointment-setting systems

Improve our website and services

Measure advertising performance

Conduct analytics

Personalize marketing communications

Prevent fraud or misuse

Maintain security

Comply with legal obligations

Enforce our agreements and policies

We may also use information for legitimate business purposes reasonably related to the reason you provided it.

4. AI AND AUTOMATED COMMUNICATIONS

E.L.S.A. Marketing may use artificial intelligence, automation, chatbots, automated workflows, CRM systems, and similar technology to communicate with prospective and existing customers.

These systems may help us:

Respond to inquiries

Answer common questions

Follow up with leads

Qualify prospective customers

Send reminders

Schedule appointments

Route communications to appropriate team members

You should not provide sensitive personal information through an automated conversation unless specifically requested and necessary.

Automated systems may occasionally make errors. Important decisions, contractual commitments, pricing, or service agreements should be confirmed directly with an authorized E.L.S.A. Marketing representative.

5. SMS/TEXT MESSAGE COMMUNICATIONS

If you provide your mobile number and consent to receive text messages from E.L.S.A. Marketing, we may send you SMS or MMS messages relating to:

Your inquiry

Appointment scheduling

Appointment confirmations

Appointment reminders

Follow-up communications

Services you requested information about

Customer support

Marketing or promotional communications when permitted by law and based on the consent provided

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:

STOP

You may reply:

HELP

for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Not all communications may be automated.

SMS Privacy

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors or service providers that help us deliver messaging services and are required to use that information only for providing those services.

6. EMAIL COMMUNICATIONS

If you provide your email address, we may send you emails regarding inquiries, appointments, requested services, business updates, educational information, or marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link contained in those messages.

Certain transactional or service-related emails may still be sent when necessary.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

Keep the website functioning

Understand website traffic

Analyze visitor behavior

Improve website performance

Measure advertising effectiveness

Remember preferences

Create audiences for advertising

Deliver more relevant advertisements

Depending on your location, you may have the right to reject or limit certain non-essential cookies or targeted advertising technologies.

Browser settings may also allow you to block or delete cookies.

8. ADVERTISING AND ANALYTICS

We may use third-party advertising and analytics services, which may include services provided by companies such as:

Google

Meta/Facebook

Instagram

Microsoft

CRM and marketing automation providers

Website analytics providers

These companies may use cookies, pixels, device identifiers, or similar technologies to measure performance and understand interactions with our website and advertisements.

Information collected through these technologies is governed in part by the privacy policies of those providers.

9. LEADS FROM THIRD-PARTY PLATFORMS

You may provide information to E.L.S.A. Marketing through third-party platforms, including social media advertising forms, search advertising platforms, referral partners, scheduling platforms, or other lead-generation systems.

When you submit information through one of these platforms, information may be transmitted to us so that we can respond to your request.

The third-party platform may separately collect and process your information under its own privacy policy.

10. HOW WE DISCLOSE INFORMATION

We may disclose information to service providers that help us operate our business.

Examples may include providers involved in:

Website hosting

CRM systems

Email delivery

SMS delivery

Appointment scheduling

Payment processing

Advertising

Analytics

Customer support

Artificial intelligence

Automation

Data storage

Cybersecurity

These companies may process information on our behalf as necessary to provide their services.

We may also disclose information:

When required by law

To respond to lawful government requests

To protect our rights or property

To investigate fraud or security incidents

In connection with a merger, acquisition, financing, sale, or transfer of business assets

With your direction or consent

11. SALE OR SHARING OF PERSONAL INFORMATION

E.L.S.A. Marketing does not sell personal information for money.

However, some advertising or analytics activities involving cookies, pixels, or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.

Where required by applicable law, eligible individuals may request to opt out of such activities.

12. CLIENT DATA

When E.L.S.A. Marketing provides advertising, automation, CRM, lead management, appointment-setting, or related services to a business client, we may process personal information on behalf of that client.

In those situations, the business client may determine why and how the information is used, and E.L.S.A. Marketing may act as a service provider or processor.

If you are a consumer interacting with one of our clients and have a question about information collected by that business, you should normally contact that business directly.

13. DATA RETENTION

We retain information for as long as reasonably necessary to:

Provide our services

Maintain business records

Manage customer relationships

Resolve disputes

Prevent fraud

Meet contractual requirements

Comply with applicable legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. DATA SECURITY

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.

You provide information electronically at your own risk.

15. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide rights concerning your personal information.

These may include the right to:

Request access to personal information

Request correction of inaccurate information

Request deletion of certain information

Request information regarding how information is used

Obtain a copy of certain information

Opt out of certain targeted advertising

Opt out of certain sales or sharing of personal information

Withdraw consent where applicable

Appeal certain privacy decisions where applicable

We will not unlawfully discriminate against you for exercising a privacy right.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before processing certain requests.

16. DO NOT TRACK

Some browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted standard for responding to every Do Not Track signal, our website may not respond to all browser-based Do Not Track requests.

Where legally required, we may honor recognized opt-out preference signals.

17. CHILDREN'S PRIVACY

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

18. THIRD-PARTY WEBSITES

Our website may contain links to external websites or services.

E.L.S.A. Marketing is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of websites you visit.

19. BUSINESS TRANSFERS

If E.L.S.A. Marketing undergoes a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

When changes are made, the revised version will be posted on this page with an updated Effective Date.

We encourage you to review this Privacy Policy periodically.

21. CONTACT US

If you have questions regarding this Privacy Policy or our privacy practices, contact:

E.L.S.A. Marketing
126 N Main St, Ste B200
Alpharetta, GA 30009
United States

Email: [email protected]
Website: elsamarketing.com