Effective Date: September 2, 2026
E.L.S.A. Marketing (“E.L.S.A. Marketing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit elsamarketing.com, submit a form, schedule an appointment, communicate with us, become a client, or otherwise interact with our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information you voluntarily provide to us, including:
First and last name
Business name
Email address
Phone number
Business address
Website URL
Industry or type of business
Marketing goals
Advertising information
Lead volume
Appointment information
Business revenue or sales-related information you choose to provide
Information submitted through applications, surveys, questionnaires, or contact forms
Communications you send to us by email, SMS, phone, social media, website chat, or other channels
When you schedule an appointment, we may also collect information such as your selected date and time, calendar details, and information necessary to manage the appointment.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location
Time and date of visits
Website interactions
Advertising and analytics identifiers
We may collect this information through cookies, pixels, tracking technologies, analytics platforms, and advertising platforms.
3. HOW WE USE YOUR INFORMATION
We may use information we collect to:
Respond to inquiries
Schedule appointments
Provide marketing consultations
Determine whether our services are a good fit for your business
Provide requested services
Create and manage customer accounts
Communicate with prospects and clients
Send appointment confirmations and reminders
Follow up regarding inquiries
Provide customer support
Operate AI-powered communication and appointment-setting systems
Improve our website and services
Measure advertising performance
Conduct analytics
Personalize marketing communications
Prevent fraud or misuse
Maintain security
Comply with legal obligations
Enforce our agreements and policies
We may also use information for legitimate business purposes reasonably related to the reason you provided it.
4. AI AND AUTOMATED COMMUNICATIONS
E.L.S.A. Marketing may use artificial intelligence, automation, chatbots, automated workflows, CRM systems, and similar technology to communicate with prospective and existing customers.
These systems may help us:
Respond to inquiries
Answer common questions
Follow up with leads
Qualify prospective customers
Send reminders
Schedule appointments
Route communications to appropriate team members
You should not provide sensitive personal information through an automated conversation unless specifically requested and necessary.
Automated systems may occasionally make errors. Important decisions, contractual commitments, pricing, or service agreements should be confirmed directly with an authorized E.L.S.A. Marketing representative.
5. SMS/TEXT MESSAGE COMMUNICATIONS
If you provide your mobile number and consent to receive text messages from E.L.S.A. Marketing, we may send you SMS or MMS messages relating to:
Your inquiry
Appointment scheduling
Appointment confirmations
Appointment reminders
Follow-up communications
Services you requested information about
Customer support
Marketing or promotional communications when permitted by law and based on the consent provided
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying:
STOP
You may reply:
HELP
for assistance.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Not all communications may be automated.
SMS Privacy
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors or service providers that help us deliver messaging services and are required to use that information only for providing those services.
6. EMAIL COMMUNICATIONS
If you provide your email address, we may send you emails regarding inquiries, appointments, requested services, business updates, educational information, or marketing communications.
You may unsubscribe from promotional emails by using the unsubscribe link contained in those messages.
Certain transactional or service-related emails may still be sent when necessary.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
Keep the website functioning
Understand website traffic
Analyze visitor behavior
Improve website performance
Measure advertising effectiveness
Remember preferences
Create audiences for advertising
Deliver more relevant advertisements
Depending on your location, you may have the right to reject or limit certain non-essential cookies or targeted advertising technologies.
Browser settings may also allow you to block or delete cookies.
8. ADVERTISING AND ANALYTICS
We may use third-party advertising and analytics services, which may include services provided by companies such as:
Google
Meta/Facebook
Instagram
Microsoft
CRM and marketing automation providers
Website analytics providers
These companies may use cookies, pixels, device identifiers, or similar technologies to measure performance and understand interactions with our website and advertisements.
Information collected through these technologies is governed in part by the privacy policies of those providers.
9. LEADS FROM THIRD-PARTY PLATFORMS
You may provide information to E.L.S.A. Marketing through third-party platforms, including social media advertising forms, search advertising platforms, referral partners, scheduling platforms, or other lead-generation systems.
When you submit information through one of these platforms, information may be transmitted to us so that we can respond to your request.
The third-party platform may separately collect and process your information under its own privacy policy.
10. HOW WE DISCLOSE INFORMATION
We may disclose information to service providers that help us operate our business.
Examples may include providers involved in:
Website hosting
CRM systems
Email delivery
SMS delivery
Appointment scheduling
Payment processing
Advertising
Analytics
Customer support
Artificial intelligence
Automation
Data storage
Cybersecurity
These companies may process information on our behalf as necessary to provide their services.
We may also disclose information:
When required by law
To respond to lawful government requests
To protect our rights or property
To investigate fraud or security incidents
In connection with a merger, acquisition, financing, sale, or transfer of business assets
With your direction or consent
11. SALE OR SHARING OF PERSONAL INFORMATION
E.L.S.A. Marketing does not sell personal information for money.
However, some advertising or analytics activities involving cookies, pixels, or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.
Where required by applicable law, eligible individuals may request to opt out of such activities.
12. CLIENT DATA
When E.L.S.A. Marketing provides advertising, automation, CRM, lead management, appointment-setting, or related services to a business client, we may process personal information on behalf of that client.
In those situations, the business client may determine why and how the information is used, and E.L.S.A. Marketing may act as a service provider or processor.
If you are a consumer interacting with one of our clients and have a question about information collected by that business, you should normally contact that business directly.
13. DATA RETENTION
We retain information for as long as reasonably necessary to:
Provide our services
Maintain business records
Manage customer relationships
Resolve disputes
Prevent fraud
Meet contractual requirements
Comply with applicable legal obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
14. DATA SECURITY
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.
You provide information electronically at your own risk.
15. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These may include the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request information regarding how information is used
Obtain a copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Withdraw consent where applicable
Appeal certain privacy decisions where applicable
We will not unlawfully discriminate against you for exercising a privacy right.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
16. DO NOT TRACK
Some browsers offer a “Do Not Track” setting.
Because there is not currently a universally accepted standard for responding to every Do Not Track signal, our website may not respond to all browser-based Do Not Track requests.
Where legally required, we may honor recognized opt-out preference signals.
17. CHILDREN'S PRIVACY
Our website and services are intended for businesses and adults.
We do not knowingly collect personal information from children under the age of 13.
If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
18. THIRD-PARTY WEBSITES
Our website may contain links to external websites or services.
E.L.S.A. Marketing is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of websites you visit.
19. BUSINESS TRANSFERS
If E.L.S.A. Marketing undergoes a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.
When changes are made, the revised version will be posted on this page with an updated Effective Date.
We encourage you to review this Privacy Policy periodically.
21. CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, contact:
E.L.S.A. Marketing
126 N Main St, Ste B200
Alpharetta, GA 30009
United States